How to File a Complaint

Most consumers receive a quality education and have a generally positive experience from attending an approved private postsecondary educational institution. However, in the event a consumer believes an institution's administrative processes or educational programs are compromised and are not up to the required minimum standards, the consumer should notify the Bureau. Consumers should also notify the Bureau if a consumer suspects that an institution is operating without Bureau approval. Consumers may file a complaint by using the Bureau’s online complaint submission link, here (preferred) or by downloading the complaint form and mailing it to the address below.

Bureau for Private Postsecondary Education
P.O. Box 980818
West Sacramento, CA 95798-0818


Anyone may file a complaint if they believe an institution has violated the laws and/or regulations governing the institution's operation, including unlicensed activity. Complaints are most often received from students, their families, other members of the private postsecondary education industry, law enforcement agencies, and other regulatory agencies.

If you have questions or need assistance with filing a complaint please email, or call (888) 370-7589, press 3 when prompted.


You have a right to complain to government agencies, and institutions are not allowed to discourage you from doing so.



귀하는 정부 기관에 불만을 접수할 권리가 있으며 정부 기관이 불만 접수를 방해하는 것은 허용되지않습니다.

Вы имеете право подать жалобу в государственные органы, и учебные учреждения не имеют права отговаривать вас от совершения такого действия.

Tiene derecho a presentar una reclamación ante las agencias gubernamentales, y las instituciones no pueden desalentarlo de hacerlo.

May karapatan kang magreklamo sa mga ahensya ng gobyerno, at ang mga institusyon ay hindi pinahihintulutan na sikaping pigilin ka sa paggawa nito.

Quý vị có quyền khiếu nại với các cơ quan chính quyền và các tổ chức không được phép ngăn cản quý vị khiếu nại.

More information about other agencies accepting complaints pertaining to postsecondary education, financing services and products, and fraud..